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FAQ

Have a question? Search through our FAQ for a quick answer, or book a call with our product experts for more solutions. If you’re a Property Raptor user, check out our extensive Knowledge Base available on the platform.

Business Benefits

Unlock the potential of your real estate business

How can Property Raptor help my business grow?

Property Raptor improves efficiencies by allowing agents to spend less time in front of a keyboard and more time with clients. Our system streamlines all data points that an agent would need in the sales process and provides insights that can help them develop and nurture relationships.

Having an effective CRM improves in-house processes as well. Real estate firms can use collaboration tools to improve project management and team collaboration, improving inter-company communication and standardising data across the entire organisation. This helps to eliminate redundancies to identify new opportunities and assists managers boost team effectiveness with advanced reporting capabilities.

How does Property Raptor help to reduce my technology overhead and complexity?

Property Raptor was designed to simplify the management of real estate activities, by moving software to the cloud and keeping all the complexities “under the hood”. The result is an easy-to-use, intuitive software system that is available at all times, from any location and on any device.

Do I need to purchase additional Salesforce licences in addition to my Property Raptor licences?

Nope! The monthly subscription fee is all-inclusive with no other hidden costs.

Is my business too small for Property Raptor?

Property Raptor is designed to help grow your business at any level. However, we do require a minimum of 5 users to start with.

Does Property Raptor support commercial properties?

Yes! Property Raptor supports residential and commercial properties in one system. Read more about our commercial module here.

What insights can I gain from reporting capabilities?

Comprehensive reporting at both the agent level and company level is at your fingertips! Example reports include activity and performance for listings, sold properties, average sales values, agent response time, activities and opportunities created.

Customisations

Tailor your experience to fit your unique business needs

How customisable is the Property Raptor user experience?

Property Raptor’s data attributes and options are customisable to match regional market practices. However, we do have a standardized data import structure if you wish to speed up the onboarding process. In addition, certain functionality can also be customised at initial deployment that is specific to your business practices for a setup fee. Speak to one of our experts to see how we can support your specific needs tailored to your agency.

How much are Property Raptor customisations?

The price for each package may vary depending on the level of customisation you want for your CRM. To get a better picture, our product specialist can help guide you on what best suits your business needs and get you a quotation.

Can the platform be rebranded with my company's assets?

Yes, aspects of the Property Raptor interface can be customised to match your brand’s colour pallet and logo. Talk to our Product Team for more details on the level of customisation that can be done for you here!

Can I create custom email templates to send within Property Raptor?

Absolutely. Our email marketing module allows you to build your own email with custom fonts and colours to suit your company’s branding. You can also customize your email template to include different fields that automatically pulls data from the CRM to your email before sending to each client.

Data & Integrations

Ensure seamless data flow and integrations

How secure is my data in Property Raptor?

Property Raptor is built on top of Salesforce, the World’s No.1 CRM, and leverages the platform’s data security model to ensure both permissioned data access control and availability. By harnessing Salesforce’s robust security and CRM capabilities, Property Raptor not only enhances security but also provides a seamless and efficient experience to users.

Which third-party listing portals can I integrate with Property Raptor?

We currently integrate with PropertyFinder, Bayut, Rightmove and Zoopla. If a particular service is not supported, it can be added if API based integration is available by the service. To know more about listing portal integrations, check out this Product Update article or speak with one of our product experts here.

Which email providers can I integrate with?

Property Raptor leverages the internal Salesforce email delivery system. You may also connect your Gmail and Outlook email accounts to Property Raptor to send and receive emails within the system.

Does Property Raptor integrate with Google Maps?

Yes, Google Maps is used in geo-map views of Properties and Listings. Select the vicinity of your choice on Property Raptor Map View and get a visual view of your published listings within Google Maps.

Does property Raptor have any API call limits?

Property Raptor is specifically designed to minimise the API call count. Depending on usage patterns, limits may need to be extended, however this condition is rare.

Mobile App

Stay connected and manage your real estate business on the go

Is Property Raptor available on mobile devices?

Yes, Property Raptor is available on the App Store and Google Play Store. Learn more about the mobile app here.

Can I update Contacts and Listings on the mobile app?

Yes, the mobile app is designed for you to have all the information you need on-the-go. You can view and edit key information like Listings, Properties, Leads, Contacts, Opportunities, and To-Do’s on the mobile app and it will sync with the desktop version for you and your team.

Can I view data and make updates in Property Raptor while offline?

No, Property Raptor is an online SaaS (software as a service) application that is only accessible with Internet connection.

Pricing

Stay connected and manage your real estate business on the go

How much is the Property Raptor CRM?

Our pricing structure is tailored to meet the specific needs of your business. It is primarily influenced by two key factors:

  1. Number of Users: The cost varies depending on how many team members will be using the software. This ensures you’re not paying extra for unused user slots.
  2. Customization Level: We understand that every business is unique. Therefore, we offer customizable features that can be adjusted to align perfectly with your business requirements. The extent of customization you choose will influence the pricing.

To receive a detailed and personalized quotation that aligns with your business’s specific needs, we encourage you to contact us directly. Click here to get in touch with our team for a personalized quotation today.